Passenger Name Record status is abbreviated as PNR status in Indian railways system. it is basically a Database that monitors and maintains all the query and data of the Indian railways and their passengers personal and booking history. This is a largest government system to maintain the database of all the users in India. Hence it becomes a little difficult to maintain from single server hence reports are generated zone wise in the Indian railways. In the west zone Kolkata railways check out all the booking history and hold the control of west zonal database information. PNR status is highly affected by the Indian population and hence some alphanumeric codes are attached to the record just to segregate the abundance and reducing the complexity with easy zonal wise searching and maintenance.
There are many functions
that are managed by the Passenger Name Record status. The most important is the
booking and cancelling. Advance service needs a special assistance from the
analyst who provide all the guidelines and confirmation of the booking and
cancelations over any media system like through phone or SMS and also in
emails. To maintain proper services Indian railways have started a subsidiary
which done all the booking and cancellations ob behave of Indian railways. This
is designed and applied first on the Kolkata
railways. There are other
subsidiary than IRCTC but most reliable and ease with work performance is given
by IRCTC. They provide a login system before that a sign up registration
process so that it becomes easy for the database administrator to maintain the
searching and booking and solving all the problems of registered users.
Suppose a customer want to book a ticket in advance
and then if his journey got changed he wants to cancel the ticket and eventually
there this record from the database helps them to cancel the ticket with
refundable money only 10 percent less. All such query is answered through
subsidiary in Indian railways. Kolkata
subsidiary are situated in the sub urban areas near the location where eastern
railways gets operated. With the help of API the whole database system is
maintained there. This concept usually taken from the airlines and then applied
firstly in the eastern zonal this is famous for one incident that was happened
when one passenger wants to exchange their trip because their train got
cancelled. When it was done successfully government gave a thought to apply
them in the whole railway system.
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